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Time: 2022-12-01 16:02:13
Author: Zhuhai XinYing Technology Co., Ltd.
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In September 2022, Ricoh upgraded frimware for IM C toner. The upgraded machines would cause erro warrning for existing toner cartridges, shown "Not original toner". and unable to show the remained toner powder with ? (as shown below). The machine can still print, and other machines not for IM C series are not affected.
erro warrning for unable to show the remained toner powder

erro warrning for Not original toner

erro warrning for ?

XinYing Technology solved the problem of firmware upgrade and toner powder detected


Before and after firmware upgrade
XinYing Technology will provide customers more reliable solution of firmware upgrade